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Enumeration InteractionDirectionTypes

The direction of an IInteraction.

Example:

  • 'Outbound' if the agent is calling someone else
  • 'Inbound' if someone is calling the agent
  • 'Internal' if the agent is on a call with another agent

Index

Enumeration members

Enumeration members

Inbound

Inbound:

Internal

Internal:

Outbound

Outbound:

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